Registration Tips

Register the right way

The single biggest mistake new construction buyers make is walking into a model alone. Here's how to protect yourself from your very first visit.

Why this matters

The builder's sales agent works for the builder. Not for you.

Their job is to maximize the builder's price and minimize concessions. A buyer's agent — paid by the builder, not you — flips that dynamic. But you only get one shot: builders typically only recognize your agent if they're registered before your first visit to the model.

Six Rules

How to register and protect yourself

Tell your agent first

A 60-second text to Quan before you visit a model lets her register you and represent you for free — paid by the builder, not you.

Bring your agent to the first visit

Most PG County builders (Ryan, NVHomes, Stanley Martin, DRB) require the agent to be physically present at the first visit to recognize representation.

Don't sign anything at the model

Reservation forms, interest cards, pre-applications — all can signal unrepresented status. Pause, take a card, and call your agent first.

Use a fresh email if you've been browsing

Builders track interest signals from their websites. A clean email at first registered contact keeps your representation options open.

Move fast on the timeline

Some builders only honor representation if registered within 72 hours of first contact. Don't sit on it for a week.

Going 'direct' doesn't save you money

Spoiler: builders rarely discount their price by removing the agent. The commission is baked in. You give up advocacy and gain nothing.

The 5-Minute Process

How registration actually works

  1. 1

    Text Quan the community name

    Just the name — South Lake, Westphalia, Stephens Crossing. Takes 10 seconds. She confirms which builder reps live in that office.

  2. 2

    She registers you with the builder before your visit

    Most builders accept email or phone registration. Quan submits the form with your name, contact info, and the date of your planned visit.

  3. 3

    Book the model visit together

    PG County builders typically require Quan to be physically present at the first visit. You set the day and time that works for you.

  4. 4

    Tour the model with representation

    You ask questions freely, Quan handles the negotiation moves. The sales agent knows you're represented from minute one.

  5. 5

    Negotiate, contract, and close

    Quan walks you through pricing, incentives, contract review, design center strategy, inspections, and closing — all at no cost to you.

What You Get

What buyer representation actually covers

Pricing & incentive negotiation

Closing cost credits, rate buy-downs, design center allowances, lot premiums, quick-move-in bonuses. Quan knows what each builder will actually move on this month.

Contract review

Builder contracts run 40+ pages of builder-friendly language. Quan flags the clauses that matter — delay penalties, change-order policy, deposit forfeiture, warranty exclusions.

Design center strategy

Which upgrades return at resale, which ones to skip, which are cheaper post-close. Going in with a plan saves the average buyer $10K–$25K.

Independent inspections

Pre-drywall and pre-closing inspections coordinated by a third-party inspector — never the builder's. Issues flagged in writing with the builder.

Lender comparison

Builder lender vs outside lender math, done right. Sometimes the builder lender wins; sometimes the incentive is worth less than a better rate elsewhere.

Punch list & closing protection

Final walkthrough, punch list documented, escrow holds for unfinished items. You don't close on a home with open issues.

FAQ

Common registration questions

Does using an agent cost me anything?+

No. Buyer-agent commission on new construction is paid by the builder out of their marketing budget. It's already baked into the home price whether you bring an agent or not.

I already visited the model alone — am I locked out of representation?+

Not always. Many builders have a 24–72 hour grace period. Text Quan with the community, date, and which sales agent you met. She'll work the conversation immediately.

Will I get a better deal going direct to the builder?+

Almost never. The commission stays in the builder's pocket — it doesn't pass to you. You give up free advocacy and gain nothing. The math just doesn't work in your favor.

Do I have to use Quan for every visit?+

Most PG County builders require the agent present at the first visit. After that, you can usually drop in for design center appointments, walkthroughs, or inspections on your own — Quan stays in the loop by email and phone.

What if I want to compare two communities by different builders?+

That's exactly what Quan does. One registration form per builder, tours coordinated together, side-by-side comparison of pricing, incentives, and product. The norm, not the exception.

Can I switch to Quan if I already started with another agent?+

Depends on whether you signed a buyer-broker agreement. Forward whatever paperwork you signed and Quan will tell you straight whether a switch is clean.

Still not sure? Ask Quan directly →

Get registered before your first visit

It takes 60 seconds and unlocks full representation through closing — at no cost to you, paid entirely by the builder.